AURA App
CM Communication App
41,000 extensions · 600,000 BHCC
- Maximum Extension Capacity41,000 doors
- Maximum Relay Capacity24,000 items
AVAYA · Enterprise Communications & Collaboration
From Desktop Phones to the Aura Core Platform
Four terminal types configured for workstations, meeting rooms, and mobile scenarios. AURA app, IP Office app, and two hardware types handle call control, trunk termination, and endpoint ports—all under a single number plan and dialing rules across the entire site.
Avaya Platform Architecture
Call Control · SIP Routing · Media Gateway
- Terminal Series
- 4 Class
- Platform & Hardware
- 4 Class
- List Products
- 44 styles
- Deployment Mode
- Local · Virtual
Product Portfolio
AURA App
Avaya Aura Architecture Software Layer: CM handles call control, SM manages SIP routing and multi-vendor interoperability, SMGR provides unified management, AES exposes capability interfaces, and SBCE secures the network perimeter.
AURA AppAURA APPLICATIONS
Avaya Aura Architecture Software Layer: CM handles call control, SM manages SIP routing and multi-vendor interoperability, SMGR provides unified management, AES exposes capability interfaces, and SBCE secures the network perimeter.
5This product
Series Brochure
AURA App
SM Core Application Software
Single instance 66.7K SIP device · Branch liveness
- Single-instance SIP device66.7K units (DR scenario: 72K)
- System-level SIP user300,000
AURA App
SMGR System Management Software
30K users · 100K SIP devices centrally managed
- Manage Users and Devices300,000
- SIP device1,000,000
AURA App
AES Application Activation Service
Open CM Capabilities · 2,500 TSAPI Connection
- TSAPI Client Connection2,500
- Message Processing Capacity2,000 items/sec
AURA App
SBCE Session Border Controller
Topology Hiding · TLS/SRTP · Active-Standby HA
- Signaling and Media EncryptionTLS Signaling + SRTP Media
- Security ProtectionTopology hiding, DoS/DDoS protection
Licensed by extension and device count; deployable on servers, virtual machines, or Avaya dedicated hardware.
Typical Scenarios
Define the scenario first, then select the model.
Terminal models depend on wiring conditions, room size, and movement range; platform selection depends on scale, compliance requirements, and whether to retain existing equipment. The following four scenarios serve as starting points.
- Terminal: Cabling, Rooms, and Mobility Range
- Platform: Scale, Compliance, and Deployment Location
- Interoperability: Teams, Zoom, and Existing Gateways
- Refactor: Phased rollout with zero downtime
Headquarters and Branches
Aura's CM, SM, and SMGR handle call control and SIP routing. S8300E and G430/G450 serve as branch gateways, enabling internal calls even when the WAN connection is down.
Complete deployment for SMEs
IP Office 500 v2 or Server Edition provides call control, integrated with MM Recording, Professional Voicemail, and conference bridging to support front desk, workstations, and meeting rooms in a single system.
Front-desk and high-volume call center roles
J179 or 9408: Multi-key and expansion module allow the receptionist to monitor all department numbers from one station. Dual-color LED indicators display key status directly—no memorization required.
Replace existing digital phones
The 1400 and 9600 series have been discontinued. You can replace them by floor in batches with the J139, J159, or J179 models. Existing numbers and dialing habits are preserved, while external expansion modules handle the additional ports.
Selection Tool
Calculate a configuration based on workstations and meeting rooms
Fill in desk, conference room, and cabling details. Based on the Avaya applications, hardware, and endpoints listed on this page, receive combination recommendations and quantities that can be directly used in the quotation form.
Avaya Application, Hardware, and Endpoint Selection Tool
Enter the actual number of extensions, including front desk and shared workstations.
Includes training room and video conference room
Configure the conference room system and camera
Existing wiring
Deployment Preferences
Recommended Bundles
Pending (IP Office / Aura) + 120 workstations + 4 conference rooms
Based on 120 workstations and 4 meeting rooms (including 2 video-enabled), selecting IP Office / Aura for the platform results in approximately 128 total terminals and conference devices.
Services
- × 1
Platform Solution Evaluation
Choose IP Office or Aura based on scale, compliance, and existing equipment
- × 1
Installation, Configuration, and Number Planning
Extension planning, phone provisioning, and platform integration
Platform
- × 12
MM Recording Management Software
Concurrent recording channel license
Terminal
- × 84
Avaya J179 IP Phone
Desk with Ethernet Access
- × 36
Avaya 9408 Digital Phone
Retain existing digital ports, accounting for approximately 30% of workstations.
- × 2
External Expansion Module (16 / 30 channels)
Digital port expansion
Meetings & Video
- × 4
Avaya B199 Conference Phone
Touchscreen models: pair with expansion microphones based on room size.
- × 2
Avaya Vantage K175
Video conference room with a 8-inch display; supports external large screens.
- IP Office is ideal for complete SMB deployments, while Aura suits multi-site, multi-vendor, and large-scale extension scenarios.
- Mixed cabling by zone: Keep digital phones in the area where digital ports are located; replace all others with J-series IP phones.
- Video conference rooms must verify display devices, network bandwidth, and compatibility with Teams/Zoom.
Show me the status of workstations, meeting rooms, and existing equipment.
Provide details on the number of workstations and meeting rooms, existing cabling (digital ports/cables), relay type, and extension scale. We will deliver a combined list of applications, hardware, and terminals along with the replacement sequence.
Purchase Intent
Submit your requirements and contact details. A sales consultant will confirm pricing, stock availability, and delivery options with you. Product prices are subject to quotation.